Finding a Message in "In the Garden of Beasts"

I write a monthly blog for my long-time professional association, the American Society for Public Administration.  The theme is communication and civility in government.  This month I happened to read In the Garden of Beasts, set in Berlin just after Hitler assumed power.  I would not have expected to find a a topic for the blog in the book, but there it was.  http://aspanational.wordpress.com/2012/02/14/need-for-a-meatier-message/